Orders may be placed online at CrownPointDesign.com or by calling customer service at 760-632-8987. Either way, Your order will be processed as EASY as 1 — 2 — 3.

1. Pick your Garments and Accessories. You can pick from any of the high quality Featured Brands available from CrownPointDesign.com.
   
2. Send us your logo. For your convenience, you can upload or send your logo directly to our web site and add custom monogramming to your embroidery order.
   
3. Submit your Order. You complete your order by entering your billing and shipping information.

Once your order is placed

1. We will automatically send a confirmation email to you upon receipt of your order. Your payment must accompany the order. Credit cards will be charged at this time for the garments selected, shipping & handling, taxes, and the basic cost of digitizing and embroidery.
   
2. We will review your logo and order for digitizing set-up and embroidery prices, if you are submitting a logo for the first time. Repeat orders are not charged for digitizing set-up. Either way, We will contact you with a detailed quote for digitizing set-up and embroidery pricing.
   
3. We will provide a proof image to you via email of your embroidered logo and monogramming for your approval. Only upon your approval of the proof image, will we begin embroidering your order.
   
4. We will ship your order within 5-7 business days, upon your approval of your logo and monogramming. Shipping & Handling charges are base UPS Standard Ground. Rush Services are available for an additional charge.

Note: Orders and Logo approvals received after 11:00 AM will be considered received on the following business day for purposes of determining completion of orders.

Payment Information

We accept Visa, MasterCard, and Discover. Credit cards will be charged at the time your order is submitted for the garments selected, basic costs of shipping & handling, taxes, and the basic cost of digitizing and embroidery.

1. Any additional charges Rush Services will be charged upon confirmation that the order can be "Rushed".
2. Expedited "Shipping & Handling" will be charged when you order is shipped.
3. Upon review of your logo and order for digitizing set-up and embroidery prices, if you are submitting a logo for the first time, we will contact you with a detailed quote for digitizing set-up and embroidery pricing. Any additional costs above basic cost of digitizing and embroidery will be charged to your card at that time.